IT Guardian Managed IT service provides a complete outsourced IT department for small and mid size businesses. With a IT Guardian Managed IT agreement we take full responsibility for all of your IT systems and infrastructure.

For a fixed monthly service fee we will bring your systems into compliance with universal IT management practices and standards. We lay out a roadmap to improve systems and provide resources to remove any inefficiencies or impediments preventing your users from getting full use of your technology investments.

Let's face it, fixing computers and keeping networks and servers running is not rocket science and with today's technology and standards, these things should just work. What's missing in most small and mid size businesses is the the role of professional IT Management. Now, that's not a guy on call who has a screwdriver and a bag of spare parts, it's not a part timer who can sometimes fix things, and it's certainly not someone who is ultimately trying to sell you something or that is charging you hourly to carry out and support their own recommendations.

What is needed is a qualified professional taking a management approach to your overall business technology responsibilities, and balancing the priorities and technical requirements with costs and benefits to the business itself, strictly on your behalf.

Our approach is to clean up the problems, manage the systems, make the user happy and then focus on keeping things running and NOT having to spend time fixing things that shouldn't have broken to begin with. Once this is achieved we can begin thinking about your actual business needs, not just your computer problems.

With IT Guardian, each client is assigned a dedicated IT Manager to oversee all management aspects of your computing environment. This individual will work as the liaison between your department managers and the various technical, engineering and support staff members at IT Guardian .

Once systems are stabilized and under professional IT Management and support structures, we can focus on helping identify the best and most cost effective use of your IT systems as they relate to your business goals and unique business workflow.


With nothing to lose, why not call today and give your business the IT Guardian
advantage!

This leads us to far too many questions than we can answer in this public format, so please review basic components listed below and call for a free consultation to discuss your specific needs.

IT Guardian Managed IT Service

  • Includes all hardware and equipment
  • Includes IT Guardian Firewall & VPN Service
  • Includes IT Guardian  Data Backup Server
  • Includes IT Guardian  Spam|Blockade email Service
  • Includes instituting and maintaining corporate IT policies and guidelines
  • Includes 24x7 monitoring and reporting for all key systems
  • Includes automatic secure offsite data storage for disaster recovery.
  • IT Guardian manages all Windows updates and security patches for your pc's and servers '
  • Includes IT management functions such as maintaining full network documentation and asset tracking
  • Includes full unlimited helpdesk services including immediate remote support for software issues
  • Managed Virus Protection
  • Managed SpyWare Protection
  • Managed Spam Blocking
  • Includes basic web site hosting
  • Same day replacement of all key pc's included under agreement
  • No long term contract or commitment
  • All onsite and remote services and support included
  • Includes trouble ticket reporting system for user problems and project management
  • Includes functions such as user password management and new user training and orientation
  • Same day replacement of all key servers and network devices included under agreement

Note: Service specifics and service level agreements are custom tailored to fit each clients needs. Services listed here are an example of what is available, not all services are included in all agreements and not all services are listed here.